Privacy Policy
This page was last updated on 10/17/2023.
Thank you for your trust — it lies at the heart of our commitment. Protecting your personal data is a key priority for us. This document informs you about the types of data we collect, the reasons we use them, and how they enhance your experience on our shop. This privacy policy applies only to the services offered by Altavita.fr and does not cover third-party sites. By using our site, you agree to the terms of this policy.
Altavita.fr respects the privacy of its visitors and guarantees secure and confidential handling of all collected personal data.
Use of collected data
Use of our services
When you use our services or register for one of them, we may ask you for personal information necessary to process your request. This data is securely stored on the servers of Altavita.fr or trusted partners. It is not combined with other personal data.
Communication
When you contact us (by email or other channels), we may keep your message to handle your request more effectively. Some situations may require the use of your personal data to provide full assistance. This data is securely stored and never shared without necessity.
Cookies
We use cookies to analyze browsing behavior on our site, improve its performance, and personalize your experience. These text files are saved on your device. The collected data may be processed on our secure servers or those of our technology partners for analytical purposes.
Purposes of processing
The data we collect is used only for the purposes described in this policy, unless you explicitly authorize other uses.
Sharing with third parties
We share your personal data only with technical providers and partners essential to the proper functioning of the shop, such as the Webshop-Gütesiegel rating systems. Access is limited and all information is handled confidentially. Our staff also follow strict data protection rules.
Policy updates
This document reflects our current practices. If our services change, this policy may be adjusted. We advise you to check this page regularly to stay informed.
Your rights over your data
You can request to view, modify, or delete your personal data held by our services at any time.
Newsletter and personalization
All sent emails contain a link allowing you to update your preferences or unsubscribe from our newsletter.
SMS marketing
During our SMS campaigns, your information is also protected. We use the data provided to send you notifications related to your orders (such as cart reminders), promotions, or review requests.
Cookies allow us to remember the products added to your cart and send you personalized reminders if your order is not completed.
Modify or delete your data
For any request to modify or delete your data, please contact us using the details at the bottom of the page.
Cookie management
By default, most browsers accept cookies. However, you can adjust your settings to refuse them or receive a notification when they are used. Some site features may not work properly if you disable them.
Contact and questions
We actively monitor the application of this privacy policy. For any comments or requests, please write to us at: info@altavita.fr